Your privacy is important to us
Our Commitment
We are committed to protecting your privacy and ensuring the security of your personal information.
Last updated: January 23, 2025
At CustomTShirt.io ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you provide directly to us, including:
- Name and email address when you create an account
- Billing and shipping information when you make a purchase
- Communication preferences
- Any other information you choose to provide
1.2 Automatically Collected Information
When you use our service, we automatically collect certain information:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send order confirmations
- Send marketing communications (with your consent)
- Respond to your comments and questions
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Generate anonymous analytics data
3. Information Sharing
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our business (e.g., Printify for order fulfillment, Stripe for payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- Your Consent: When you have given us explicit permission
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we use your data
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit some features of our service.
7. Third-Party Services
Our service integrates with third-party services that have their own privacy policies:
- Stripe (payment processing)
- Printify (order fulfillment)
- OpenAI (AI design generation)
- Google Analytics (usage analytics)
- Resend (email communications)
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@customtshirt.io
Or visit our Contact page
12. Data Controller Information
CustomTShirt.io
Data Protection Officer
Email: dpo@customtshirt.io